Are you ready to embark on a rewarding journey with a growth-minded entrepreneurial commercial real estate company? Our client, a privately owned and highly respected owner/developer, is seeking a detailed and processed oriented Client Success Manager to join their engaged team located in their Edmonton (Alberta) based corporate head office.

Unlock Your Potential   Acting as the Owners Rep, you will have the opportunity to showcase your capacity to manage detail and apply a high level emotional intelligence by collaborating on a range of commercial based projects (TI/capital), playing a pivotal role and working with various stakeholders, you will managing project expectations and outcomes related to owner and tenant obligations (as per lease).  Beyond this you will have responsibilities for schedule management, communication, risk mitigation, problem solving, reporting, and budget/cost controls. This company has developed a transformative and vibrant work environment and your new position offers team engagement, autonomy, trust and a clear path to further competency and career building.

Your Responsibilities Reporting to a senior leader, you will lead and act as a valuable pivot in the tenant improvement (TI) and related projects area, working with internal teams (leasing and property management), contractors and external vendors managing the scope, change management processes and schedule associated with the workflow and project closeouts. Your role will call upon your construction exposure, including comprehension of contracts/leases, capital & TI projects, construction and development documentation and reporting, design, vendor documentation management, budgeting and cost control tracking, and relationship management. Your professionalism, proactive nature, interpersonal and communication dexterity, along with the ability to collaborate with a multi-disciplinary and high-performing professionals are essential to your success to meet the project outcomes.

Embrace Our Unique Culture    Your new company owns and develops exceptional properties in Western Canada (namely Edmonton and Calgary areas). You thrive in a forward-thinking and client-centric company that champions a non-hierarchical, friendly culture – one that prioritizes mutual trust and employee well-being while consistently delivering outstanding results. This is a company who takes pride in its esteemed brand and reputation and they are dedicated to delivering exceptional customer service that consistently exceeds expectations. They don’t expect anyone to know it all, but they do support idea generation, resourcefulness and accountability. As the newest member of their team, you will be an important ambassador who will have the opportunity to contribute to their evolving legacy.

Your Talent    Your attention to detail, organizational prowess, curious nature and ability to work with urgency make a great fit for this role. You have a keen dexterity for synthesizing information and delivering clear and concise reporting. Current and past team members/peers have praised your active listening, solution-oriented and no-surprises approach. You operate from a place of “WE” versus an “I”, applying collaborative and strong critical thinking in proactively tackling unexpected challenges.  The heart of who you are is based on your inherent capacity for developing authentic, trusting and transparent relationships.

Are You the One We’re Looking For?   You possess outstanding verbal and written communication skills accompanied by strong self-motivation and self-reliance.  Boasting a solid exposure in commercial real estate and/or commercial construction, you may have played a significant role in construction and design, project management teams, owner reporting, project coordination, documentation, representing and managing tenant and/or owners regarding construction projects, and understanding contractual and obligations – helping attain positive outcomes.

Be Rewarded    This is a fantastic opportunity that requires a multi-talented professional who likes working with a happy and vibrant team. My client offers a very good six-figure comprehensive compensation package, including an attractive salary, bonus, benefits, ongoing education and development opportunities, coverage of association and license fees, paid parking, flexibility and so much more. Please note that this role offers you an in-office experience.

Career Progression   This position has a real opportunity for further growth and elevation. If you are enthusiastic about taking your career to the next level, I encourage you to reach out to me. Please contact me via Linked In messenger and/or send your resume, in confidence, to Cindy Nicholls Smith, CPC, MHCS, Principal, at cindy@avidexec.com.

All information shared will be handled with the utmost confidentiality, in accordance with applicable standards and laws. As part of the Pre-employment Requirements, you will need to provide a Police Security Check that is met with satisfaction by the company. Priority will be given to candidates who currently live in Edmonton/Area. Only those candidates who are legally able to work in Canada will be considered.